Frequently Asked Questions
Everything you need to know about your Buffbunny experience.
How do I find my perfect fit in Buffbunny apparel?
We provide a comprehensive size guide on every product page. Our performance fabrics range from high-compression to second-skin feels; we recommend checking the specific collection notes to see if an item runs true to size or requires sizing up.
What is your return and exchange policy?
We offer a 30-day return window for most items in original, unworn condition with tags attached. Please note that for hygiene reasons, certain items like undergarments or water bottles may be final sale.
When will my order ship?
Orders are typically processed within 2-4 business days. During high-volume collection launches, processing may take up to 7-10 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary by location and are calculated at checkout. Please be aware that international orders may be subject to local customs duties and taxes.
How should I care for my activewear to ensure longevity?
To keep your gear in peak condition, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using fabric softeners or bleach, as these can break down the technical fibers and moisture-wicking properties.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations. Please double-check your shipping address and cart items before finalizing your purchase.